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Claes Fornell : ウィキペディア英語版 | Claes Fornell
Claes Fornell is an expert on customer satisfaction measurement and asset measurement. == Background == Born and raised in Sweden, Fornell received a Doctorate of Economics in 1976 from the University of Lund, Sweden. In 2009, during the 100-year anniversary of the Stockholm School of Economics, Fornell was awarded an Honorary Doctorate of Economics. He also holds honorary professorships from Renmin University (2005) and Tianjin University (2007).〔
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